About Diane

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Chief People & Operations Officer

Diane brings two decades of leadership in banking and business operations, with a focus on culture, compliance, and scalable growth. Her experience spans startup banks, community institutions, and multi-branch organizations—where she’s known for connecting people and processes to drive meaningful results.  She studied Finance at Michigan State University and has led transformative initiatives in HR, lending, compliance, and operational efficiency.

• Support leaders in making confident, values-aligned strategic shifts
• Develop goals that are practical, focused, and achievable
• Optimize the organizational chart to fuel growth and performance.
• Align organizational priorities with team structure and daily execution
• Identify gaps, overlaps, and friction points in current workflows
• Guide decision-making frameworks that promote clarity and action

• Clarify and articulate your organization’s core values and purpose
• Strengthen internal messaging to create shared understanding and direction
• Build culture frameworks that connect strategy to daily behavior
• Design tools and rituals that reinforce culture across teams, including distributed teams
• Support leadership in navigating change with transparency and trust
• Support leadership in building a culture of clarity, trust, and performance

• Build audit-friendly documentation
• Simplify complex operations into clear, step-by-step guidance
• Standardize processes across departments for consistency and accountability
• Procedure build out for tech implementation and conversions

• Create value-aligned onboarding and development programs.
• Build repeatable systems for continuous learning and ownership
• Coach internal subject matter experts (SMEs) to lead training with confidence
• Design learning experiences that actually stick—with measurable results
• Develop toolkits that outlast the engagement and support long-term success

• Centralize tools, templates, and knowledge hubs for efficiency
• Map out scalable workflows to reduce friction and improve execution
• Align technology, process, and people with day-to-day business needs